Privacy policies
PRIVACY POLICY AND PERSONAL DATA PROTECTION OF AK INTERACTIVE, S.L.
PROCESSING OF PERSONAL DATA VIA THE WEBSITE
In accordance with applicable data protection laws and regulations, you are hereby informed that your personal data will be processed by AK INTERACTIVE, S.L. (the “Data Controller”) for the purpose of responding to your request submitted through our contact form.
To proceed, you must expressly accept this Privacy Policy by ticking the relevant box. Failure to do so will prevent us from obtaining your valid consent and, consequently, from processing your request.
In order to provide our services effectively, users are required to complete all fields marked as mandatory in the forms available on our website. By submitting your data, you confirm that you are at least 18 years of age.
In addition, and subject to your explicit consent, your personal data may be used to send you commercial communications relating to products and services currently offered or that may be offered in the future by AK INTERACTIVE, S.L. Such communications may be delivered via post, telephone, email, or any other contact method you provide. You may opt in to receive such communications by ticking the relevant box on the form.
Where you subscribe to our newsletter, your email address will be added to our mailing list for the purpose of sending updates and news. Subscription requires your explicit consent; otherwise, you will not be enrolled.
AK INTERACTIVE, S.L. acknowledges the confidential nature of the personal data provided and undertakes to process such data in strict confidence, implementing appropriate technical and organisational security measures based on a risk assessment.
Your personal data will not be disclosed to third parties, nor will international data transfers be carried out, unless required by law, necessary for the performance of a contract, or based on your prior explicit consent.
COOKIES
Cookies used on this website may store information such as your preferred language, the date and time of your last visit, the layout or content preferences selected during your first visit, and security elements used to control access to restricted areas.
We analyse aggregated user data (including demographic information and browsing patterns) to better understand user behaviour and improve our website and services.
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to collect information, including your IP address, which may be transmitted to and stored on servers located in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required by law.
By accepting this Privacy Policy, you consent to the processing of your data by Google in the manner and for the purposes described above.
You may configure your browser to refuse cookies or to alert you when cookies are being sent. For further information, please refer to our Cookie Policy.
DETAILED INFORMATION ON PERSONAL DATA PROCESSING
DATA CONTROLLER
Who is responsible for the processing of your data?
AK-INTERACTIVE, S.L.
Calle Valsalado 2, 26006 – Logroño
Email: support@ak-interactive.com
PURPOSES OF PROCESSING
For what purpose do we process your personal data?
At AK INTERACTIVE, S.L. We treat the information provided by interested persons with the following purposes:
- Managing and administering contractual relationships with customers, suppliers, and employees
- Organising and delivering training courses
- Managing bookings and visits
- Producing corporate and promotional content, including the use of your image where consent has been given
- Providing information about products and services that may be of interest to you
- Responding to enquiries submitted via the website
- Sending newsletters where requested
- Assessing job applications where you have submitted your CV
- Ensuring the security of our premises and individuals through video surveillance
- Monitoring employee attendance and performance, where applicable
- Managing data collected through cookies in accordance with our Cookie Policy
DATA RETENTION PERIOD
How long will we keep your data?
Your personal data will be retained:
- For the duration of the contractual relationship and thereafter for the period required to comply with legal obligations
- Until you withdraw your consent, where processing is based on consent
- Until you request erasure of your data, where applicable
Certain data must be retained for statutory periods, including:
- Accounting records: 4 years
- Tax records: 6 years
- Social security records: 4 years
- Occupational risk prevention records: 5 years (or longer where required)
- Video surveillance recordings: 1 month
LEGAL BASIS FOR PROCESSING
What is the legal basis for processing your data?
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We rely on the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Your consent
- Legitimate interests (including business operations and marketing to existing customers)
- Public interest (e.g. security and surveillance obligations)
- Pre-contractual measures (e.g. job applications)
DATA RECIPIENTS
To whom will your data be disclosed?
Your data may be disclosed to:
- Public authorities and regulatory bodies where required by law
- Social security and tax authorities
- Financial institutions for payment processing
- Law enforcement agencies (in the case of security incidents)
- Insurance providers (where applicable)
Additionally, images may be shared on the following platforms (subject to your consent):
- X (formerly Twitter)
- YouTube
Such disclosures may involve international transfers of data to countries outside the European Economic Area, including the United States.
YOUR RIGHTS
What are your rights?
Any person has the right to obtain confirmation as to whether AK INTERACTIVE, S.L. processes their personal data.
- Right of access: request processed data
- Right to rectification: correct inaccurate data
- Right to erasure: request deletion of data
- Right to object: object to processing
- Right to restriction: limit processing in certain cases
- Right to data portability: receive data in a structured format
How can rights be exercised?
By writing to AK INTERACTIVE, S.L., C/ Valsalado, Nº2 – 26006, Logroño.
COMPLAINTS
If you believe your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency:
Calle Jorge Juan, 6 – 28001, Madrid
More information: www.aepd.es